All of us have, at one time or another, said or done something that we wish we hadn't said or done. Instead of brooding over the mistake, we should take quick action to solve the problem. An effective letter of apology is an important part of that process and can help improve a relationship.
Tips for writing an apology letter:
TIMING. Write the apology letter as soon as
possible.
ACTIONS. Be positive. Rather
than focusing on the damage you have done, write about things
you will do to rectify the situation.
BRIEF. Keep your apology
letter short and to the point.
Language.
Choose your words carefully and express
yourself clearly and
simply.
TONE. Your apology letter should
be considerate and respectful. Remember, you are trying to
mend a damaged relationship.
BLAME. Take full responsibility for what
you have done.
FOLLOW UP. Try to set up
a time when you can apologize in person; then maintain your
good behavior in the future as
well.
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